Deposit & Withdrawals

Eurocom Trade’s deposit and withdrawal processes are hassle-free and easy to navigate. We also believe in giving our users the freedom of choice. This is why we offer investors a wide variety of safe and secure withdrawal and deposit methods.

Eurocom Trade implements the latest and most advanced security technology available in the industry. You can have complete peace of mind knowing that your financial and personal data are protected. If you happen to have questions or difficulties during a transaction, Eurocom Trade’s customer service team will be there to assist you in navigating through the process.

How Does the Withdrawal Process work?

Eurocom Trade’s process for withdrawing your funds is simple and straightforward.

How Does the Deposit Process work?

There are four basic and easy steps in the deposit process.

1.

Login to your trading account

2.

Click on the “Deposit” button at the top right-hand portion of the screen.

3.

Select a payment method and enter the requested information and details.

4.

Click on “Deposit” again. Upon completing the deposit, your money will be available in your account for trading as soon as the transaction has been processed.

1. Debit and Credit Cards

A variety of major debit and credit cards are supported by Eurocom Trade for depositing funds. Debit and credit card deposit transactions are seamless and stress-free. Eurocom Trade accepts MasterCard, Visa, Maestro and a variety of other cards for deposits.

2. eWallets

Eurocom Trade also allows investors to use eWallets or online wallets to instantly make deposits into their trading accounts. Online wallets have become increasingly popular among users due to instantaneous transactions, reliability, and security. You will be able to start trading for profit instantly after your funds are deposited into your Eurocom Trade account.

3. Wire / International Bank Transfer

Although eWallets and credit cards are easy to use, many investors still prefer to utilize traditional transaction methods to fund their accounts. Therefore, Eurocom Trade allows investors to use a bank wire to fund trading accounts. The minimum deposit for international bank transfers and bank wires is €250. The wait time for your deposited funds to show up in your account is up to 7 business days, therefore investors should consider this prior to selecting this method for deposit.

4. Local Bank Transfer

No matter where you are in the world Eurocom Trade wants to make sure you are taken care of as one of our clients. This is why we allow investors to use local bank transfer as a deposit method. Using this option, investors will be able to avoid the long wait times and complexity experienced many times using international bank transfers and bank wires. It may take up to a few days for the funds to show up in your trading account when using the local bank transfer method.

It is easy to view various local bank transfer options. After logging into your trading account, find the “Deposit” button and click on it. Select your country. All of the available options for a local bank transfer for your country will be shown for you to choose from.

How To Withdraw Funds From Eurocom Trade Accounts

Eurocom Trade makes the process to withdraw your funds free from hassle. In just three simple steps, you will be able to quickly withdraw funds from your Eurocom Trade account:

1.

Complete the withdrawal request form here

2.

After filling in the form, send it via email to:support@eurocomtrade.fm

3.

The funds will be transferred to your bank account or withdrawal method once the request to withdraw has been processed.

The withdrawal process will be initiated immediately following your withdrawal request submission. The request can take up to 3 business days to be processed. Upon approval, the withdrawn funds will be transferred to you using the same payment method you chose when first depositing your capital. Additionally, once the request has been processed you may have to wait up to 7 business days before the funds reflect on your end. Although Eurocom Trade does not charge any withdrawal fees, you may be charged by your financial institution. Also, your financial institution may require additional time to complete the transaction.

Security and Verification

Security is one of Eurocom Trade’s top priorities as a leading brokerage. We adhere to both local regulations and international law. This means we strictly follow a rigorous compliance and account verification process. Our verification process is meticulously designed to prevent money laundering, fraud, identity theft and any other illicit acts which could harm our users.

A strict account verification procedure is what enables Eurocom Trade to secure investor funds and accounts. We will require identity verification as well as extra documentation, such as proof of residence when you first register for your trading account. You will be required to complete the verification process before being allowed to make any trades. However, immediately the following verification, you will be able to start trading and transacting with your new trading account.

The documents required for verification are the following:

  • Proof of Identification (POI)
  • Proof of Residence (POR)

Your documents can be sent to Eurocom Trade through the platform. Just log in to your trading account and go to the “Upload Documents Page” and complete the verification process. If you happen to encounter any issues or have questions, our customer service team is ready and available to assist you with the verification process. You can contact customer service via live chat, telephone or via email at support@eurocomtrade.fm.

Proof of Identification (POI) Documents

A valid ID document issued by a government is required for you to complete the verification process. You can send either a scan or a photo of your ID. The following documents are acceptable for verifying identity with Eurocom Trade:

  • Driver’s license
  • National Identity Card
  • Passport

Just make sure that the copy of the chosen identity document you send to us is legible with your full name, date of issuance and expiration date clearly indicated. A clear photo of you must also be included in the ID document.

Proof of Residence (POR) Documents

Along with ID documentation, we also require proof of residence documents that show where you live. The proof of residence document you choose to send us should be no older than 3 months. The document must clearly and legibly show your full name as well as the full address of residence. Make sure these details match the information you provided while registering. The following documents are acceptable for proof of residence:

  • Bank Statement
  • Utility Bill (i.e. landline telephone, water, electricity or gas)
  • Credit Card Statement

Verifying Your Credit Card

In order to use debit and credit cards for deposits into your trading account, you will be required to provide a copy (photo or scan) of the front and back of your card with all of your information clearly visible.

The following information must be included on the card:

  • Your full name
  • Expiration date for the card
  • First 5 and last 4 numbers of the card (Note: You must mask/hide the middle 7 digits on the card as well as the CVV number)
  • Signature on the card (must match signature on provided ID document)

Important: A credit or debit card statement may be required to prove that you are the rightful owner of the card if the copy of the debit or credit card does not match the name on your account. The card statement needs to verify your full name as well as the last four digits of the credit or debit card.

Proof of Payment - Bank Transfer

We only process withdrawals to the bank account which was originally utilized to deposit the trading funds. You will be required to provide Eurocom Trade with a screenshot of a bank transaction statement that legibly displays the deposit transaction made into the Eurocom Trade account.

Eurocom trade is dedicated to your trading success

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